Whilst we are able to arrange standard Customer Care appointments, due to the impact of the pandemic you may experience short delays with appointment availability and wait times.
We are currently unable to enter your home if you or any member of your household have tested positive for COVID-19 in the previous 5 days due to virus symptoms. The only exception to this, is where there is an exceptional risk to the safety of household but you must make us aware when you contact us.
We would very much like to thank you in advance for your patience and understanding.
